By April 2021, Google Chat became fully available for free as an "early access" service, for users who choose to use it instead of Hangouts. Google Chat began to roll out to consumer accounts in "early access" in February 2021, but at the time Google stated that Hangouts would remain a consumer-level product for people using standard Google accounts. Google also announced that Hangouts conversations, contacts, and history would be migrated over to Google Chat. In October 2020, Google announced that it would open Google Chat up to consumers in 2021. Google first announced their plan to begin retiring Google Hangouts in October 2019. Following this rebranding, and along with a similar change for Hangouts Meet, the Hangouts brand is to be removed from Google Workspace. On April 9, 2020, Google rebranded Hangouts Chat to Google Chat. All G Suite packages had identical features except for a lack of Vault data retention in the Basic package. Google Chat was first launched as Hangouts Chat on March 9, 2017, for Google Workspace (called G Suite until October 2020 ) customers only as a replacement for Google Hangouts. Logo of Google Chat used from 2017 to October 2020 Google deprecated the original Hangouts and replaced it with Chat on November 1, 2022. It was initially only available for Google Workspace customers, but in February 2021, Google began rolling out Google Chat in "early access" to regular consumer accounts until it became fully available in April 2021. It was renamed to Google Chat on April 9, 2020. It was first launched on March 9, 2017, as one of the two apps that constitute the replacement for Google Hangouts, the other being Google Meet. It can be accessed through its own website and app or through the Gmail website and app. It provides direct message, group conversations, and spaces, which allow users to create and assign tasks and share files in a central place in addition to chatting. Initially designed for teams and business environments, it has since been made available for general consumers. Google Chat (formerly known as Hangouts Chat) is a communication service developed by Google. When history is off, a message with external participants may be preserved longer than 24 hours if a user flags it for abuse or the message is reported to Google for spam, phishing, or malware.Screenshot of the interface of the Google Chat website After that point, the incident log remains with a record that the message was deleted. The DLP incident log points to the message, and admins can view the message until it’s deleted in 24 hours. Chat DLP incidents are logged in the Audit report for all messages, including those sent with history off. ![]() When history is off, data is not reported in the Audit report for direct messages except when messages are associated with Data Loss Prevention (DLP) incidents. (History is forced on if History for chats is On and Allow users to change their history setting is not selected.) If you allow users to change their history setting, history will automatically be turned off when people from different data regions chat. If history is forced on, people in different data regions can’t chat. History settings for users in different data regions You can learn about Chat history retention with history on or off here. If chat history is off, old messages that were previously saved are still saved. ![]()
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